Elevate your professional potential with Parkland College's Essential Workplace Skills program.

Unlock your career potential with our comprehensive six-class series, designed to equip you with vital skills for the modern workplace. Our interactive workshops are crafted for real-world application and can be taken in any order, either individually or as a series, for maximum benefit. Register now on the Community Education website!

Open Enrollment Six-Class Series

All sessions occur from 9 am to noon at the Parkland College Community Education

  • Practicing Professionalism at Work October 18, 2024
    • A true professional adds value to the organization. In this session, you will have the opportunity to cross-check your professionalism against best practices, a crucial step in your professional development. Learn how to influence coworkers and customers positively, relate to diversity, and adapt to various work environments. Understand how to use feedback to improve performance and be seen as a problem-solver. At the end of the session, you will have new tools that help you contribute to a healthy and positive workplace, enhancing your professional capabilities and contributing to a positive workplace environment.
  • Communicating Effectively November 20, 2024
    • Communication drives workplace engagement. In this session, get more strategic about communication as a professional skill. Tune into your personal communication style and compare it to that of your peers, supervisors, and customers. Learn how to customize your approach and get the best results. Understand what to get right in managing in-person, written, and digital interactions to prevent conflict and promote productivity. Leave with new methods for connecting to others at work and contributing as a high-performing employee, feeling connected and part of a team.
  • Thinking Critically at Work December 13, 2024
    • Boost your value at work by being seen as an effective problem-solver. In this session, you will explore the practical skills and strategies behind critical thinking — what it is and how to show it. Practice adopting multiple perspectives, analyzing different data, and tackling complex issues collaboratively. Explore techniques for evaluating solutions and communicating them to key stakeholders. Walk away confidently knowing how to generate improvements to benefit yourself, your team, and the organization, making this session highly applicable to your daily work.
  • Navigating Challenges and Stressors January 15, 2025
    • Stressors at work create opportunities to rethink our responses and habits. In this session, identify challenges in your professional life and what contributes to them. Adopt strategies such as a proactive mindset and what-if thinking to anticipate problems before they arise. Grow your emotional intelligence to improve encounters with peers, supervisors, and customers. Explore how attending to your whole self affects your professionalism and career path. Leave with an action plan that promotes resilience in the face of workplace demands.
  • Understanding Customer Service Essentials February 21, 2025
    • Inclusive and cross-generational workplaces are today’s professional norm. In this session, assess your customer-centricity and learn how to maintain and improve trust. Expand communication skills, including the use of technology, to serve internal and external customers equally well. Learn recovery steps that rebuild customer loyalty. Leave ready to provide professional customer service excellence regardless of title or industry.
  • Advancing Equity, Diversity, and Inclusion March 12, 2025
    • Equity, diversity, and inclusion are among today’s most critical commitments for employers and employees. In this session, learn how top-ranked organizations put those commitments into action. Explore how to approach and improve interactions with others so they feel involved and respected. Walk away with a plan to address implicit bias and contribute to an inclusive, high-performing workplace.

Customized Sessions 

Customized soft-skills training is available for your employees when and where you need it. Course topic sequence, session length, and schedule can be adjusted to reflect your needs and organizational priorities. Learning activities will parallel those of open enrollment, except your employees will learn alongside coworkers, reinforcing internal relationships and approaches.

Sign up for open enrollment sessions or request information about customized sessions below!

Contact: Cayla Waters, Associate Director of Community Education, cwaters@parkland.edu


Register Now