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Command Spanish® for
Supervising Spanish-Speaking Employees for Industry, Manufacturing, and Warehousing
This comprehensive program is intended for supervisors and managers of
Spanish-speaking employees. It is also recommended for directors and staff of
Human Resources Departments. The goal of this program is to minimize or
eliminate barriers to understanding and communication in the workplace so that
productivity, harmony, and stability within the workforce are improved. This
program includes a small language component that covers greetings, etiquette,
compliments, safety and medical emergencies.
No prior knowledge of Spanish
is necessary.
Upon completion, participants will be better able to manage Spanish-speaking
employees, interpret gender-related issues among the workers, differentiate
among various Latino groups, develop an appreciation for Spanish-speaking
workers’ cultural, religious, and family values, improve supervisor/employee
relations, promote team building, increase workforce morale and motivation,
promote worker safety, deal more effectively with disciplinary problems and
utilize basic workplace Spanish.
Program Topics
Work-Specific Language Sections :
- Minimize or eliminate barriers to
understanding and communication
- Better manage Spanish-speaking
employees
- Improve productivity, harmony and
stability within the workforce.
Course Objectives:
- Interpret gender-related issues
- Differentiate among various Latino
groups
- Develop an appreciation for Spanish speaking
workers’ cultural, religious
and family values
- Improve supervisor/employee
relations
- Promote team building
- Increase workforce morale and
motivation
- Promote worker safety
- Deal more effectively with disciplinary
problems
- Utilize basic workplace Spanish
Included Appendixes:
- Common Spanish First and Last Names
- Glossary
- Spanish Alphabet
- Metric Equivalents
- Dates
- Telling time
- Signs
- Measurements and Fractions
- Nicknames
- Departments
- Areas
- Colors
- Uniform Vocabulary
Special program features include:
- Work Language – This program targets the actual language used by
supervisors in their daily contact with employees.
- Generic Spanish – The Spanish used in this program has been chosen for its
wide applicability among different Hispanic groups. It has been field-tested by
Cuban, Colombian, Mexican and Puerto Rican language specialists.
- Phonetic Encoding – For those persons who have no prior knowledge of
Spanish, this program includes a complete and easy-to-use phonetic system of
sound approximations to aid in the pronunciation of Spanish items.
Instructional methods for this highly interactive program include modeling,
intensive drill, choral response, alpha-beta line, learning pairs and triads, Total
Physical Response (TPR), role-playing, simulations and situation cards.
Professionally designed instructional materials (course manual and CD-ROMs)
are also included for the benefit of program participants.
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