Successful Public Speaking

Turn fear into confidence and awkwardness into poise through a one-day seminar with Steven Grant that uses the foolproof public speaking mastery of Dale Carnegie. Participants will learn everything they need to know to give a dynamite speech, including how to access the audience; outline the speech logically; organize thoughts for impact; be relaxed; use tone, gestures, and pacing to hold interest; select the right visual aids; lead effective Q & A sessions; and more.

Wed Sep 10                           8am–5 pm
SPE 700-960                          Deadline Sep 3
Fee $ 350.49 (participant guide included)

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How To Cold Call and Build New Customers

This information-packed course, facilitated by Steven Grant, gives you the complete process—from pre-call planning right through follow-up. More importantly, it gives you a process that works consistently so that you can get more appointments and write more business. Take the stress out of cold-call days and improve your hit ratio.

Wed Sep 24                            8am–5 pm
MGT 762-960                          Deadline Sep 17
Fee $ 350.49 (participant guide included)

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How To Make Multitasking Work For You

Technology is changing at lightning speed, workloads are increasing daily, demands made on your time and attention are coming from multiple sources, and increased productivity is the order of the day… you have little choice but to multitask. In fact, multitasking has become second nature to you, but are you doing it right? Join Steven Grant to learn how to: minimize the risks of mistakes caused by multitasking; toggle from one task to another and maintain concentration; prioritize projects and tasks quickly; stop multitasking yourself into procrastination; plan and coordinate multiple projects with greater success; effectively juggle competing demands on your time and attention; develop and maintain the focus needed to complete a project; decrease stress and frustration; increase productivity, effectiveness, and efficiency; and gain greater control over your work and day.

Wed Oct 15                            8am–5 pm
MGT 763-960                          Deadline Oct 8
Fee $ 350.49 (participant guide included)

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How To Turn Difficult Employees into Productive Contributors

This dynamic course with Steven Grant will show you how to use Dale Carnegie’s proven human relations principles to transform dysfunctional behavior into useful work patterns. You’ll learn specific techniques to put “intimidators” in their place, get the “silent-Sams“ to open up, move the person who says “no” to everything to “yes”, turn whiners into doers, defuse anger before it explodes, and criticize behavior—and not be hated for it. Difficult people not only make work miserable for you and everyone around them, they also create conflict that destroys morale and kills productivity. Getting rid of them is hard because they are often the most litigious people you have. But there is a way to counteract their behavior and change things for the better.

Wed Oct 29                            8am–5 pm
MGT 764-960                          Deadline Oct 22
Fee $ 350.49 (participant guide included)

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